Last updated: March 2026
Menthra is committed to ensuring that our platform is accessible to all people, including individuals with disabilities. We believe that everyone deserves equal access to mental health support, and we continuously work to improve the accessibility and usability of our website and applications for all users. Accessibility is not an afterthought at Menthra — it is a core principle that guides our design and development process.
Menthra strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for web accessibility. WCAG 2.1 AA covers a wide range of recommendations for making web content more accessible to people with visual, auditory, motor, cognitive, and neurological disabilities.
To ensure and maintain accessibility, Menthra takes the following measures:
Despite our best efforts, some parts of Menthra may not yet be fully accessible. We are aware of these limitations and are actively working to address them. Some areas that may present challenges include real-time chat interfaces, certain third-party embedded content, and newly released features that are still undergoing accessibility review. We aim to resolve identified issues as quickly as possible and prioritize accessibility fixes in our development roadmap.
We welcome your feedback on the accessibility of Menthra. If you encounter any accessibility barriers, have difficulty using any part of our platform with assistive technology, or have suggestions for improvement, please contact us at privacy@menthra.ai. We take all accessibility feedback seriously and will do our best to respond within five business days.
Menthra may include content or integrations from third-party providers. While we strive to only work with partners who share our commitment to accessibility, we cannot guarantee that all third-party content meets WCAG 2.1 AA standards. If you encounter accessibility issues with third-party content on our platform, please let us know and we will work with the provider to address the issue or provide an accessible alternative.
This accessibility statement is made in alignment with the following laws and standards:
If you believe that Menthra is not meeting its accessibility obligations, you may contact us at privacy@menthra.ai or file a complaint with the appropriate enforcement agency.