Frequently Asked Questions

Everything you need to know

Got questions? We have answers. Quick answers below — or scroll for the full FAQ.

Quick Answers

The most common questions, answered.

Do I need to sign up to start?

No. You can start a conversation without an account. Sign up to preserve your memory across sessions.

Is Menthra a replacement for therapy?

No. Menthra is a complement to therapy and a step before it. For clinical needs, we connect you to licensed therapists within the same platform.

Who sees my conversations?

No one. Conversations are end-to-end encrypted. Not us, not advertisers, not employers. Your story is yours.

What if I am in crisis?

Menthra detects crisis language and immediately surfaces emergency resources — including 988, 911, and crisis chat lines.

Can I switch companion styles?

Yes, anytime. Your memory and context carry over between all companion styles — you never have to start over.

How is Menthra different from ChatGPT?

ChatGPT is general-purpose AI. Menthra is purpose-built for wellness with continuous memory, 6 companion styles, crisis detection, clinical guardrails, and HIPAA compliance.

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Full FAQ

Menthra doesn't replace therapy—it expands it. While you might see a therapist once a week, Menthra's AI companions are there 24/7. They remember your past conversations, check in on you, and provide immediate support in moments of anxiety or stress. If you need clinical care, you can transition seamlessly to our licensed human professionals.

Still have a question?

We respond to every email within 1–2 business days.

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Start your wellness journey.

From a simple conversation to deep healing — Menthra meets you wherever you are.

No credit card · HIPAA compliant · Your data is yours